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The basic training on the GLPI system designed for administrators and enthusiasts of management in IT structures. We encourage the participation of public sector employees, management staff and people starting their careers in IT.
Introduction to hardware and software inventory and helpdesk order handling using the free and most extensive ITSM GLPI inventory system in the world.
For those planning to implement an inventory solution, Service Desk managers and employees, inventory management and amateurs.
All this to control the chaos of resources and orders, and save money during implementation. make better decisions and manage the IT area smarter.
Presentation in the latest version of GLPI 9.5.2
WHY IS IT WORTH?
- find out how to control resources in the company using GLPI
- save money by analysing the state of resources and technological debt
- improve information flow
- plan tasks and work more efficiently with less effort
- save time for tasks and team management
The training will take place on December 29th, 2020 (Tuesday), from 9.00 a.m. to 3.00 p.m. Warsaw / Europe time
Online – ZOOM video conference
- System startup configuration
- Service Desk compliant with ITIL v2
- orders/ tickets handling in the system
- Automatic inventory and asset management
- Customer data management and administration, certificates, licenses
- Knowledge base
- Statistics and reports
- Fusion inventory agents and setup
- Modification of system description fields
- Most popular plugins
COST OF PARTICIPATION:
The cost of participation in the training:
Cost: USD 50.00 (invoice available on request)
Registration will be closed 4 days before the meeting.
Number of participants max. 50 students
WEBINAR LEADER :
The main leader of the GLPI Connect forum and the organizer of the first GLPI Poland 2019 conference in Poland / Europe
GLPI practitioner and trainer since 2013