GLPI e-mail download error and the new Oauth IMAP authentication standard

GLPI e-mail download error and the new Oauth IMAP authentication standard

On July 21, 2022, a significant number of customers reported errors in the functionality of e-mail retrieval via the GLPI system.

An issue with IMAP authentication has been identified for Office 365 and Google Suite customers

The free Oauth IMAP plug-in may prove helpful in solving the problem.

GLPI documentation: https://glpi-plugins.readthedocs.io/en/latest/oauthimap/index.html

Plugin catalog: https://plugins.glpi-project.org/#/plugin/oauthimap

Azure configuration: https://docs.microsoft.com/en-us/exchange/client-developer/legacy-protocols/how-to-authenticate-an-imap-pop-smtp-application-by-using-oauth

Google configuration: https://developers.google.com/gmail/imap/xoauth2-protocol